Actress Sonam Kapoor, who remains busy and keeps shuttling between London and Mumbai recently described her “scariest experience” on Twitter. She started her description by writing “Hey guys, I’ve had the scariest experience with Uber London,”. The incident took place in the early hours of Thursday when the actress reached London and opted for an uber cab to reach her destination.
The actress got so scared that she urged people to opt for public transport instead of cabs. She said “Please please be careful. The best and safest is just to use local public transportation or cabs. I’m super shaken.” Unable to predict the event, one of the followers asked Sonam “what happened, Sonam? As someone who takes cabs in London, it would be good to know!”
Describing her horrific encounter with the driver, Sonam wrote “the driver was unstable and was yelling and shouting. I wad shaking by the end of it.” How could a multi-national company be so unprofessional to mistreat a celebrity?
Uber has been struggling to maintain its standards in India but the same problems arise in other countries as well. If uber wants to protect itself from drowning, the company needs to take the matter seriously. Though it can also be called the bad luck of the 34-year old actress that she is obliged to deal with the flaws of such companies.
Recently, Sonam also lodged a complaint against British Airways. The actress has travelled three times with the airlines this month and she has misplaced her luggage twice. Sonam tweeted “This is the third time I’ve travelled with British Airways this month and the second time they’ve lost my bags. I think I’ve learnt my lesson. I’m never flying with British Airways again,” Enquiring about the matter the airlines asked her “We’re sorry to hear about the delay to your luggage, Sonam. Have you been provided with a tracking reference when informed at the airport? ” To which Sonam angrily replied “Yes all that is done. But it is a massive inconvenience. You guys need to step up. It’s terrible service and terrible mismanagement.” The airlines did nothing but apologised on the social media platform saying “We can only offer our sincere apologies, Sonam. Please be assured we’re working to reunite you with your bag as quickly as possible.”